Introduction
Rubicon Performance LLC ("Rubicon," "us," "we," or "our") operates the website https://rubiconperform.com/ and the Groundwork platform (the "Services"). This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. By using our Services or by opting in to receive text messages from us or from a business that uses our platform, you agree to the practices described here.
Rubicon Performance LLC is a Nevada limited liability company located at 1810 E Sahara Ave, Ste 212 #2505, Las Vegas, NV 89104. For privacy questions, contact john@rubiconperform.com or 1 (888) 396-1964.
Information We Collect
We may collect the following categories of information:
- Contact information you provide, such as your name, email address, mobile phone number, and postal address.
- Inquiry details you submit through a contact form, lead form, or funnel, or that you send us by text message.
- Message content and metadata related to SMS/text conversations, including timestamps and delivery status.
- Log and device data your browser sends automatically, such as IP address, browser type and version, pages visited, and the date and time of your visit.
How We Use Your Information
- To respond to your inquiry and follow up about the product or service you requested.
- To send appointment reminders, scheduling messages, and customer-care communications by SMS on behalf of the business you contacted.
- To operate, maintain, secure, and improve our Services.
- To comply with legal obligations and enforce our terms.
SMS / Text Messaging Program
Rubicon Performance LLC operates the Groundwork platform, which sends SMS text messages on behalf of the local service businesses it serves. Messaging is initiated by you: you opt in either by submitting a lead or contact form on a business's website or funnel (which includes a consent line beside the submit button) or by texting the business's published number directly.
Your mobile information is never sold or shared for marketing. No mobile information, phone numbers, or SMS opt-in data will be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes at any time. SMS opt-in data and consent are not shared with any third parties or lead generators. This applies even where other sections of this policy permit data sharing — those provisions expressly exclude your text-messaging opt-in and consent information.
We may share information only with service providers (subprocessors) who help us deliver the messaging service — for example, our telecommunications provider (Twilio) that transmits the messages, and customer-support vendors acting on our behalf. These providers may use the information solely to perform services for us and are contractually prohibited from using it for their own marketing.
Message frequency, rates, and help
- Message frequency varies based on your interaction with the business you contacted.
- Message and data rates may apply. These are charged by your mobile carrier and are your responsibility.
- To stop receiving messages, reply STOP at any time (you may also reply CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or STOPALL). You will receive one confirmation that you have been unsubscribed, and no further messages will be sent unless you opt back in.
- For help, reply HELP or INFO, or contact us at john@rubiconperform.com / 1 (888) 396-1964.
- Carriers are not liable for delayed or undelivered messages.
How We Share Information
Aside from the messaging-provider relationships described above, we may share personal information: with the specific business you contacted so it can serve your request; with professional advisors and as required by law, subpoena, or to protect our legal rights; and in connection with a merger, acquisition, or sale of assets. As stated above, we do not sell or share your SMS opt-in data or consent with third parties or affiliates for their marketing.
Data Retention
We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
The security of your information is important to us. We use commercially reasonable safeguards to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting john@rubiconperform.com. Depending on your state of residence, you may have additional rights under applicable privacy laws.
Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will revise the "Effective date" above accordingly.
Contact Us
Rubicon Performance LLC
1810 E Sahara Ave, Ste 212 #2505, Las Vegas, NV 89104
Email: john@rubiconperform.com
Phone: 1 (888) 396-1964